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Administered by the Blog Committee, Policy Matters posts are written by members on a variety of topics. From think pieces to how-to's, editorials to news round-ups, there is something for every policy administrator. Interested in contributing a post? Let us know by emailing admin@acupa.org.

 

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Historical View of Title IX

Posted By Lisa Biagas, Pennsylvania Academy of the Fine Arts, Monday, August 16, 2021

Complicated, but has a Positive Impact

The summer of 2020 was tumultuous for many reasons. Our campuses were trying to respond to increased racial tensions, managing the pandemic, and we were working hard to make changes as a result of the new Title IX regulations that would keep our campuses compliant.

The Title IX regulations that took effect on August 14, 2020, had a significant impact on the manner in which our campuses investigate and address claims of sex discrimination and harassment. Until now, there have been no binding federal regulations related to sexual harassment under Title IX, only administrative guidance issued by the Department of Education’s Office for Civil Rights.

The new regulations expanded the requirements for Title IX grievance procedures, which required significant policy and procedure revisions, and training. Below are a few of the 2020 changes:

 

  • Narrowed the definition of sexual assault under Title IX
  • Limited the obligation to investigate complaints only to conduct that occurred in the college’s program or activity (and not to unrelated off-campus conduct)
  • Mandated response obligations of colleges (i.e., providing supportive measures)
  • Provided more detailed grievance procedures
  • Made hearings optional
  • Allowed colleges to choose what standard of evidence to use (e.g., the preponderance of evidence v. clear and convincing)
  • Required colleges to offer both parties an appeal from a determination regarding responsibility
  • Implemented an evaluative/vetting process to ensure that the Title IX Coordinator, investigator, decision-maker, or any person designated by a recipient to facilitate an informal resolution process does not have a conflict of interest or bias for or against complainants or respondents generally or an individual complainant or respondent
  • Required training for Title IX Coordinators, investigators, decision-makers, and any person who facilitates an informal resolution process

These changes were greeted with much consternation and controversy on many campuses. We have been operating under the new regulations for one year now while still navigating a global pandemic. If, for a moment, we review the Title IX guidelines through a historical lens, there is a complicated but positive impact. When you look around our campuses today, you will see a very different view than what you would have seen in the early 20th century. American society had a definite idea of what a woman's life should look like: wife, mother, homemaker. Women were generally not considered equals. They were expected to marry and raise children, not go to college. Those who did go to college were only allowed to participate in certain fields, such as teaching, nursing, home economics, child development, or social work.

Fast forward to 1972, as part of the Education Amendments of 1972, Title IX effectively leveled the playing field. Title IX prevents discrimination based on sex, ensuring that no person in the United States will be excluded from participation or from receiving benefits while pursuing an education in any program receiving federal financial assistance. In a historical context, Title IX became a triumph for women and girls who faced more gender barriers and restrictions than men. However, it is a common misconception that Title IX is for girls and women. The law actually benefits everyone, because it effectively eliminates discrimination based on gender--female, male, transgender and gender nonconforming.

It is crucial to understand different perspectives of what the August 14, 2020, regulations mean for students and the changes that campuses had to make. As stewards of education, we must ensure the best experience possible for our students, faculty, and staff. In the coming weeks, as we start the new academic year, please remain dedicated to learning about Title IX and brushing up on regulations periodically so that you can provide a safe and equitable learning environment for all who seek it. Our chapter in history depends on it.


Tags:  grievance  Lisa Biagas  procedures  regulations  sexual harassment  Title IX 

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Reducing Risks to Institutional Data

Posted By Deborah Bartlett, Washington State University, Monday, July 19, 2021

How Safe Is Your Data? And Who Do You Tell If It's Not?

Data security and data privacy issues aren't new to higher education. But the pandemic years ramped up remote access to all institutional systems and increased administrative awareness of the compliance risks which accompany our increased electronic operations. Not only are administrators increasingly concerned with addressing these risks, but state and federal legislation has increased the requirements for the management and protection of institutional data, as well as notification to members of the public (including students and other clients) regarding data breaches.

My institution, Washington State University, beefed up its policies and procedures on system data and information security in 2020. Along with revising two executive policies (EP8 on data policies and EP37 on information security), our administrative policy office published a new chapter on information security in our Business Policies and Procedures Manual (BPPM) with seven new information security sections. (See BPPM Chapter 87.) And at the end of 2020, we published an executive policy on the requirements and responsibilities related to the university's designation as a HIPAA hybrid entity. (See EP40).

Our administration recently provided the rough drafts of two new BPPM policies to my administrative policy office for draft preparation and approval routing. One is a policy with related procedures regarding responses to information security incidents and breaches. The other concerns responses to breaches of protected health care information (PHI), which is planned for insertion into a new BPPM chapter on information privacy. The two policies will be linked through a new investigation process which is extensively outlined step-by-step and is to be used for both types of information privacy/security breaches. We hope to have these new policy/procedures sections approved and published by the fall, so you're welcome to revisit our BPPM for reference.

In conjunction with these new policies and procedures, our administration is updating the WSU system data and information security policies and procedures to address issues such as protection of WSU systems, services, devices, and data, including systems and data managed for the university by third parties and external cloud systems.

I'm sure that we're not the only institutions who are working on these types of policies. Are you and your administration working on data security and data privacy policies? Have you addressed how your institution will respond to data breaches?

In trying to understand the reasoning behind our administration's request for these policy changes, I did some looking around to see what recently published news and resources might be available. Here's what I found – I hope this information is useful to you.


Tags:  breach investigation  breach notification  breach response  breaches  cloud  data  data security  Deborah Bartlett  HIPAA  information privacy  information security  institutional data  IT  personal health information  PHI  portal  privacy  research data  security  system data 

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Behind the Scenes of Policy Data

Posted By Jessica Teets CCEP, Purdue University, Monday, June 21, 2021
Updated: Monday, September 27, 2021

Can a policy management system track as well as I can?

The views expressed in this post are solely those of the author and do not represent the views of ACUPA or Purdue University.

I track a fair amount of data with each of the policies in the Purdue University policy library. Currently, I use Excel to manually track all my data. Even to me, this seems a bit archaic with the variety of policy management systems out there. I have looked at a couple vendors, but have stopped short of pursuing a contract because I am afraid I won’t be able to capture all my data.

Some data are pretty standard, such as the date of issue, the responsible executive, the responsible office, and the volume and chapter (see my post from October 2020 on Organizing a Policy Catalog to learn more about the last two). It’s easy to designate a field that captures these data. It is also easy to track the date a policy was last revised. Even systems that are not designed exclusively for policy management can track version dates.

Where I run into trouble is finding a way to automatically track the last date a policy was reviewed. Policies get revised all the time. Titles, phone numbers, and email addresses change frequently, which require an update to the affected policy, and thus, a new version date. Most of the time, however, these small administrative updates do not coincide with a comprehensive review of the policy. If I were to use the version date to determine when a policy is due for review, I would likely have a lot of policies that never get reviewed because the version date never falls outside the review period (which, at Purdue, is every five years).

I also get tripped up when a policy supersedes another policy. This can happen for a number of reasons, such as the title of the policy changing, two policies being combined into one or vice versa, old memos being updated into policies, etc. With my Excel spreadsheet, I am able to track a current policy all the way back to its origin, even if that is a memo from 1952. I can tell you the name and number of the policy or memo that addressed a given subject on a given date, and I can find a copy of that document in our e-archives. I have not had to track anything back to 1952, but I have had instances when our legal counsel needed all the versions of a policy going back several years. I just don’t see how a system could track this kind of serpentine information.

Last, but not least, we allow for interim policies. This means a policy can go into effect without having gone through all the required steps. The policy owner then has six months to finish all the steps and finalize the policy, or request an extension of the interim status. I mark policies as interim and track the six-month deadline in Excel. It seems to me that I would have to continue to track this sort of thing manually even if I had a policy management system.

Maybe I am making things too complicated. Maybe I need to let something go. What do you think?

Tags:  data  Jessica Teets  policy management  policy process  policy tracking 

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To vax, or not to vax

Posted By Lisa Biagas, Pennsylvania Academy of the Fine Arts, Monday, June 7, 2021

The COVID-19 Mandate Question

To be, or not to be, that is the question.” Sorry for the Shakespeare reference, but Hamlet’s soliloquy has application to every campus this year: Should campuses mandate COVID vaccinations for students? For faculty and staff (employees)?

As this debate wages on, I’ve begun daydreaming in my endless Zoom meetings and webinars. I’m having flashbacks of my college literature lectures on how Shakespeare creates a balance with the first six words that Hamlet utters. As Hamlet ponders life and death, he asks which of the two alternatives is nobler, whether to suffer the cruelties of fate silently or to put up a fight against the misfortunes of life that afflict one. This soliloquy’s dramatic purpose is to explain Hamlet’s procrastination in carrying out his purpose, and the mental torture and anguish Hamlet feels if he does not.

As we grapple with the COVID-19 vaccination question, ought we remain steadfastly committed to our purpose to keep our campuses safe? Should we mandate the COVID vaccines as a means to assure our communities? If we don’t, what will happen? Of what great consequence?

The question to mandate the vaccine dominates college plans to shift back from remote to in-person instruction and from remote working to hybrid or fully on campus. Some colleges have held vaccination clinics to get students and employees immunized before they leave for the summer. Many colleges now see that the only way to return to normal and get back to campus is through a required vaccination program as the answer. The goal is to help build confidence that students, faculty and staff will be safe on campus.

I am not a lawyer, and I am not making a legal argument. But we do look to federal, state, and local authorities and the law--Centers for Disease Control and Prevention (CDC), Occupational Safety and Health Act (OSHA), Americans with Disabilities Act (ADA), and the Equal Employment Opportunities Commission (EEOC)--for guidance to inform our decision-making.

First, protecting the privacy rights of our students and employees is of the utmost importance. We treat COVID-19 testing, temperature screening results, reports of symptoms, contact tracing, vaccination, or declinations as confidential medical records stored separately under the Health Insurance Portability and Accountability Act (HIPAA).

But what happens to the prescreening for COVID-19 when the benefits diminish as rates of vaccination increase? Our campus policies need to be consistent and communicated clearly. Some states mandate temperature screening before work shifts, while the CDC recommends the continued utilization of prescreening.

With OSHA in mind, we have a duty to keep our communities free of recognized hazards, and we can consider the COVID-19 virus a danger or a risk to our communities. In so doing, if we adopt a policy that mandates all students and employees must receive the COVID-19 vaccine, the policy must have express medical and religious exemptions. The medical exemption stems from the ADA, which prohibits discrimination against individual medical conditions and requires us to provide individuals with health conditions a “reasonable accommodation.” The religious exemption is protected by The Civil Rights Act of 1964. If you choose to mandate vaccines as a condition of employment, adverse reactions are OSHA recordable events.

Other questions to work out if you decide to mandate. Is there a blanket policy that all employees need to work regardless of vaccination status? Is letting the employee work from home a “reasonable accommodation”? What accommodations will you allow for students? If students don’t comply, are they barred from residence, classes, or entirely from campus? Will you provide paid time off for employees to receive and recover from the vaccine?

One last Hamlet reference. Whatever you decide to do, there will be “slings and arrows” of those who believe mandating the vaccine is an assault on their liberties and others who will think you haven’t done enough to keep them safe if you don’t.

Please keep a watchful eye on the Chronicle’s “List of Colleges That Will Require Students or Employee to Be Vaccinated Against COVID-19.” Often our best lessons are those we learn from our sister institutions.

I wish you well as you grapple with these questions on your campus, and I am confident you will find the best solution to keep your community safe. Be well.

Tags:  Lisa Biagas  pandemic  policy  vaccines 

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And Now We Zoom...

Posted By Gina Kennedy, NOSM University, Tuesday, May 25, 2021

Accelerate your Membership Experience

by Gina Kennedy

This past year has proven that no matter what happens, there is always a way to get through it. Working in an academic institution, the halls are usually buzzing with chatter from students, faculty and visitors, but now, just silence for the most part. A year ago, if you had a question or wanted to share an idea, you walked down the hall, but now you Zoom. We are all learning how to do the same work differently. Of course, it can be scary – most changes are – but that does not mean it will not lead to something amazing, right? Reflecting on this year, I will try to value the human connection a little bit more.

I am grateful for my ACUPA membership connection to help during these unprecedented times. ACUPA represents more than 150 institutions in the USA and abroad, and  I miss the in-person conferences when I could connect, break bread, share a favorite story and learn something new. When we can get together again, we will…but for now we all Zoom.

As policy professionals we navigate around the emerging changes and concerns, we are always evolving and moving forward. Being a member of ACUPA gives me a forum to solicit advice and share policy issues with ‘like’ colleagues (we really are policy unicorns). In our supercharged Zoom world, it is hard not to feel distanced or that there is too much change, frustrated that we cannot conference or socialize, it gives me Zoom fatigue sometimes just thinking about it.

Socrates writes, "The secret of change is to focus all of your energy, not on fighting the old, but on building the new." These are sage words to live by, and a great way to kick-start something with new perspective and a heavy dose of positivity. So, here are four ideas on how to make the most of your ACUPA membership.

1. Member Spotlight

It’s important in a group as large and diverse as ACUPA to put yourself out there and introduce yourself.  Each month, ACUPA spotlights one individual in an effort to bring you, our unique and diverse group of members, together to network, share, and acquire knowledge. To be a spotlight participant, send us your information.

2. Be Prepared and Make Every Meeting Valuable

Many do not realize the preparation that should go into each meeting role. The better prepared you are for a position, the more you can learn, help others, contribute to the meeting, and energize the organization. Share your ideas – creative members make all the difference to strengthen the connection.

3. Turn Challenges into Opportunities

Now more than ever, the challenges of COVID and post-COVID provide policy administrators with a wealth of new tools, and I am sure some old tricks of the trade have been used to migrate through the changes needed for our organizations. Having a resource organization like ACUPA established to explore policy processes and to discuss specific policy issues is a great reason to ensure your membership is up to date, that you are participating and that you promote the organization with other policy administrators so they too can turn challenges into opportunities.

4. Be the Dose of Positivity - Engage and Inspire

Do you have a story to tell? Write a guest blog, offer to do a presentation, share with your colleagues!

 

 

 

Tags:  Collaboration  membership  policy administration 

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Policy in the News

Posted By Deborah Bartlett, Washington State University, Monday, May 10, 2021

Articles on topics that may affect your organization’s policies

As we move into the summer semester, the Blog Committee would like to share some of the articles we’ve been reading that relate to policy administration in higher education.


Tags:  Canada  COVID-19  cybersecurity  data  employment contract  financial aid  free speech  gap  gender  hot topics  HR  information  IT  legal  minimum wage  news  pandemic  phishing  policy  policy in the news  poverty  privacy  records  remote work  sexual harassment  students  Title IX  vaccines 

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ACUPA Blog Committee Welcomes Policy Experts

Posted By Megan Jones, Metropolitan State University of Denver, Monday, March 29, 2021

Get to know new members of the Policy Matters team

ACUPA’s professional blog, Policy Matters, began as a quarterly newsletter in 2013 and transitioned to the blog format in 2018 to reflect changing methods of communication. Read on to learn more about new members of the Policy Matters editorial team in their own words.

Gina Kennedy

Governance Practitioner, Policy Wonk, disAbility Advocate, Good listener-Hear differently #cochlear bionic (ear) 2020 and gifted napper.

After 16 years in the university corporate governance sector, I want to “rumble with vulnerability,” so when I saw the call out to be a member of this committee, I thought this was an excellent way to start a longstanding desire on my endless list of ”must do”! I also asked myself, if I was new to the sector or to the board, where would I start? A blog is a great way to share knowledge, insight and try something new.

Rosalynn Feagins

Rosalynn Feagins from Texas here. Currently serving the University of Denver as assistant treasurer and formerly a banking professional. My first love is traveling, using unusual words and learning something new every day! I’m excited to share and add to my policy knowledge.

Dr. Lisa Biagas

I am the current Senior Vice President of Human Resources at the Pennsylvania Academy of the Fine Arts (PAFA). A strategic and hands-on leader, I have proven experience developing and executing impactful people strategies and DEIB programs. I am a thought partner, a change agent, and a consensus builder.

On a personal note, I am grandmother to 6-year-old, Cassidy, and her dog, Taco. When not losing to Cassidy in a marathon game of Uno, I spend my Saturdays as an amateur landscape architect. I get great joy in planning the design, then toiling the soil and planting new trees and shrubs. When not in the yard, I can be found reading a mystery novel, specifically crime fiction and thrillers, and watching British detective TV shows.

Hot Topics

Policy work happens in an everchanging environment. Let us know what topics you’d like to see covered in future blogs by submitting a comment below.

Tags:  Blog Committee  Gina Kennedy  Lisa Biagas  policy expert  Policy Matters  policy wonk  Rosalynn Feagins 

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Our Language Matters

Posted By Deborah Bartlett, Washington State University, Monday, March 15, 2021

Considering the Words We Use

An important aspect of policy writing and editing is wordsmithing, i.e., making changes to improve the clarity and style, as opposed to content. The language choices we make can affect a reader's impression of our organization and affect their emotional, as well as intellectual, ability to "hear" the information we're trying to convey.

The words we choose may change over time, as our understanding and appreciation of the impact of our language changes. As my administrative policy office approaches writing and editing new policies and/or updating existing policies, we try to use "new eyes" to view and plan for changes to the words we include, as well as the content we're asked to communicate.

While the wording in an existing or new policy may have been through a number of iterations and appear to still be applicable or agreed upon, it can be useful for policy administrators to review the language for possible updates. Here are some choices to consider:

Inclusive language -- Use inclusive language, replacing oppressive terms with terms that support persons and reduce bias. Inclusive word choices reflect awareness of and respect for the differences inherent in all individuals. Approaching language from a perspective of kindness and respect makes it easier for our audiences to feel safe and more open to accepting the content. It's important to remember that understanding is a function of the heart, as well as the mind.

Plain talk – Plain talk allows readers to find what they need, understand what they find, and be able to use what they find to meet their needs. Even if not mandated for your institution, as it is for federal agencies and Washington state agencies, following plain talk guidelines can greatly increase the usability of your policies and procedures.

Jargon -- Avoid jargon (special words or expressions used by a particular profession or group that are difficult for others to understand), when possible. Define the words when jargon terms must be used. When writing for institution-wide audiences, it's advisable to write your policies and procedures to be read and understood by non-subject matter experts.

Positive vs. negative -- Make positive statements, rather than negative statements, whenever possible. Positive phrasing is easier to understand than negative. And a positive tone affects how readers react to the writing, even just subconsciously.

Useful References

Here are some related references you may find useful:

Tags:  anti-racism  bias  Deborah Bartlett  emotional  equity  inclusive  jargon  language  oppressive  plain talk  respect  wording  words  wordsmithing 

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Do you evaluate your policy objectives?

Posted By Brittani Brown, California State University San Marcos, Friday, March 5, 2021

What It Means to Have an Effective Policy Program

Have you ever written a policy that took hours of research, conversations, and meetings and years to get approved? Then, months or even years are dedicated to implementation and operationalizing the policy. Program evaluation can take place at various stages of the policy process to assess progress, milestones, and data amongst other things. Then what? When do you evaluate your policy and related programs and how?

The most common stage for program evaluation to take place is the evaluation and termination stage, when policies are evaluated against how successful they were at meeting their objectives (Fischer, Miller, & Sidney, 2007). Program evaluations focus on the inputs (resources) and outputs because program implementations are meant to be successful and require resources, which are increasingly scarce. Focusing on the level of resources used against the outcomes is important to funders. In other words, what did we get for our money? Over the years, evidence-based reporting has increased in popularity amongst public and nonprofit sectors (Emerson, 2009). Organizations need to show apparent, demonstrated and proven effectiveness. Apparent effectiveness is the short-term result, indicating, through documentation, the program is being utilized (Emerson, 2009). Demonstrated effectiveness refers to measuring the impact of the program (Emerson, 2009). Lastly, proven effectiveness, a scientifically proven measurement of a program’s success (Emerson, 2009). Both demonstrated and proven effectiveness utilize a third party evaluator to gauge the effectiveness (Emerson, 2009).

After our last policy implementation, we regrouped with our customers and discussed areas for continued refinement, improvement, and revisions. Even though we sought input and held focus groups prior to implementation, we still had opportunity to improve.

As you prepare your next policy implementation, think ahead to how you evaluate your program. Can you deliver evidence-based reporting? Can you demonstrate the public policy need was met? To find out, engage with your stakeholders and customers before, during, and after to seek feedback. If data is available to help evaluate, utilize that as well.

References

  • Emerson, J. (2009). But does it work? How to best assess program performance. Stanford Social Innovation Review, 29-30.
  • Fischer, F., Miller, G. J., & Sidney, M. S. (2007). Handbook on public policy analysis. Boca Raton: CRC Press.

 

Tags:  analysis  assessment  Brittani Brown  data  effectiveness  evaluation  evidence-based  implementation  milestones  objectives  outcomes  policy  program  progress 

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Pivot to a Remote Work Environment

Posted By Megan Jones, Metropolitan State University of Denver, Friday, February 19, 2021

Considerations for remote and flexible work policies

Many organizations are pivoting to an online or hybrid work environment due to the COVID-19 pandemic. To adapt, some organizations are developing policies on remote work and flexible schedules.

When developing policies related to remote work, consider impacts on:

  • Access to vaccine for those unable to work remotely
  • Accessibility of faculty and staff to students
  • Connectivity and IT support
  • Employee wellness and staying emotionally connected virtually
  • Equipment purchasing and lending for remote work
  • Equity of individuals allowed to work remotely (front desk staff, senior leadership, etc.)
  • Facility and space usage and planning
  • Information and records security and privacy
  • Performance, conduct and time management
  • Workers compensation coverage
  • Working out-of-state or out-of-country (tax implications and privacy laws)

Resources

The following articles, while not specifically about higher education, provide useful policy guidelines for our organizations:

For Future Thought

  • How has your organization responded to the need for policies on remote work and flexible schedules?
  • What should other organizations consider when developing remote work policies and procedures?
  • How has your experience been working remotely or on-campus during the pandemic?

Tags:  accessibility  connectivity  COVID19  emotional wellness  equity  flexible schedule  information security  IT  Megan Jones  pandemic  privacy  remote work  taxes  time management 

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