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So, What Do You Do?

Posted By Jessica Teets CCEP, Purdue University, Monday, February 18, 2019
Updated: Monday, September 27, 2021

The Dreaded Conversation Stopper

The views expressed in this post are solely those of the author and do not represent the views of ACUPA or Purdue University.

I stole this title from a blog post by John Vasquez that I read in “Inside Higher Ed.” The title caught my eye, because it is a question that I dread. If I answer with, “I’m a policy administrator,” I get a blank stare and silence, as if the other person is still waiting for me to answer the question. Sometimes I answer, “I work in ethics and compliance.To which the other person responds with a knowing, “Oohhh,as if they are buying time while they think through all the rules they broke that day and wonder if I’m going to call them out on anything. Either answer tends to be a conversation stopper. 

This is one of the drawbacks to working in a relatively new industry. Only those of us who are policy administrators know what it means. Does the fact that others don’t understand what I do make my job less significant? At times, it feels like it does. When people are not able to relate to something, they disregard it. So, I wonder how I can answer the question about what I do that makes it more relatable to the uninitiated. 

Policies outline the rules and expectations for the university community. From a compliance perspective, policies are necessary for setting the tone of an employer’s culture. If the employer does not specify what is right and wrong and what employees can do to prevent wrong behavior, the employer will be hard pressed to say it has an ethical culture. As the person responsible for making sure that Purdue University’s policies are clear, reasonable, and current, I play a pretty big role in shaping its culture. 

Maybe the next time I’m asked what I do, I will answer with something along the lines of, “I help faculty, staff, and students understand what it means to be a Boilermaker.” Would that be a conversation starter?

Tags:  compliance  culture  policy administration 

Permalink | Comments (4)
 

Comments on this post...

T. Michael Ford, Indiana University says...
Posted Monday, February 18, 2019
Good post, Jessica...and actually pretty funny because it's so true! The blank stare and silence is spot-on. Like the person is waiting for you to open your third eye or grow an extra limb. I use to have a number of one-liners to respond to that query and one of my faves was "I keep my colleagues out of trouble," which would usually elicit a smile from the questioner! 8-)
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Bonnie Leigh Reifsteck, University of New Mexico says...
Posted Monday, February 18, 2019
This is so true! I'm always pondering how to answer, both within and outside of my institution. I usually go with "I work in the Policy Office" or "I manage the University's policies," but both still result in the blank stare most times...
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Katie Crenshaw, University of Alabama at Birmingham says...
Posted Tuesday, February 19, 2019
I think your proposed response is the perfect conversation starter because it automatically begs the question about what it does mean to be a Boilermaker - a great platform to then talk about your institutional values and what makes your environment unique or special!
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Keitcha Royal, Durham Technical Community College says...
Posted Wednesday, February 20, 2019
Great post - thank you, Jessica!
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